How does the delivery process work?
- As soon as your order is received, we assemble the products and inspect it to ensure they are in perfect condition.
- Post a rigorous check we then package the goods and hail the trusted delivery partner who picks up the package and rushes as per address given by you during the order.
- Sometimes some unforeseen circumstances may cause a delay in delivery, but our efficient customer care team is always around to help you track the issue and resolve it at the earliest.
How are items packaged?
Depending on how fragile an item is, it gets one or more layers of shock absorbing bubble wrap to ensure integrity of product till it reaches your door step.
Each item/group of items is packaged in a carton of appropriate size and measure.
We pride our packaging which maintains a balance between being a good container and using eco-friendly measures at the same time.
What is the range of locations to which My Sva ships their products?
My Sva ships throughout India! No matter where you are, your SVA product is just one click away from you
My order has been shipped. Now how can I track it?
- As soon as your Order is dispatched you will receive all the tracking details in an email/SMS/update through the App.
- Do allow 24 hours from time of dispatch before accurate tracking details begin updating.
What is the estimated delivery time?
We understand that an excited customer is not to be made to wait longer. Under subscription plan you will receive one box per month. For Gift It boxes it shall leave our warehouse within 4-5 days.
Are there any shipping charges applicable on my order?
- We have standard shipping charges for most addresses.
Does My Sva ship outside India?
At present My Sva ships within India only.